The Magic Happens Here

Flexible, experienced support that fits your business, exactly where you need it most.

Copywriting & Content Creation

I help you sound like your best self.  Clear, consistent, and always on-brand. Whether you’re building thought leadership or simply staying visible, I can write, repurpose, and polish your content to keep it working for you.

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Blog writing and ghostwriting
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Newsletter content creation and scheduling
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Autoresponder sequence setup and edits
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Content repurposing for social media and email
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Lead magnet writing (eBooks, checklists, guides)
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Editing and rewriting existing content
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Headline and Call to Action writing for web pages
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Content scheduling and maintenance (e.g., WordPress)
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Tone-of-voice alignment and consistency editing
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Proofreading for grammar, flow, and clarity

Business Documentation

I create, edit, and format polished business documents, from internal guides to formal tenders. Whether it’s a client proposal or a government bid, I make sure every word is clear, consistent, and ready to win work.

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Report writing and editing
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Bid & tender writing for public sector contracts
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Presentation creation
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Template design
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Correspondence writing
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Client packs and onboarding docs
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Proofreading and consistency checking documents
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Policy formatting
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Internal communications
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Organisational charts

Project Management

I support smooth collaboration by helping you manage timelines, track deliverables, and stay in control of third-party relationships.

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Monitoring project milestones and progress
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Creating and updating task/action trackers
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Coordinating communication between teams or suppliers
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Problem-solving when deliverables go off-track
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Supplier research, outreach, and onboarding
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Drafting briefs and deliverable summaries
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Ensuring accountability and actions follow-up
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Documentation of decisions and next steps
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Deadline reminders and calendar coordination
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Project admin (notes, meeting prep, handovers)

Websites & User Experience

I create clean, functional websites that reflect your brand and keep your users engaged. Whether you’re launching something new or refreshing what you’ve got, I handle both the build and the fine details that improve performance.

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WordPress website setup and design
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Theme and plugin installation and configuration
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Content formatting and visual layout guidance
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User journey and UX review
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Website and app functionality testing
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Hosting and management
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Page speed checks and basic performance tweaks
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Analytics integration (e.g., Google Analytics)
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Mobile responsiveness testing
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Website content updates

SEO & Online Visibility

Getting noticed online is about more than just keywords. I help optimise your presence across platforms so your ideal clients can actually find you.

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SEO audits and recommendations
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Keyword research and on-page SEO editing
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Blog and website content SEO optimisation
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Meta tags, titles, and alt text writing
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Google Business Profile setup and maintenance
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Online directory listings
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Directory content updates and formatting
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Google Analytics setup and basic reporting
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Search engine submissions
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Advice on SEO-friendly blog and page structure

AI & Smart Technology

I help you choose, set up, and use practical AI tools and tech platforms, so you can run your business more efficiently.

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AI tool research
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Workflow automation support
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AI setup for SMEs
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Platform setup and advice
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Workspace admin support
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Hosting help
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Tool comparison
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Basic tech training
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System integration
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Troubleshooting

Process Optimisation

I help bring structure by improving how things run behind the scenes. From documenting processes to streamlining the way information flows, I set you up for smoother, more efficient operations.

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Business process analysis and improvement
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Creating and updating Standard Operating Procedures (SOPs)
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Mapping workflows and documenting repeatable tasks
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Internal guide creation for staff onboarding or reference
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Company intranet setup and organisation
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Template creation for reports, emails, and recurring tasks
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Process documentation for compliance or scalability
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Consolidation of scattered tools or information sources
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Identifying gaps and inefficiencies in workflows
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Advising on low-cost tools to support system improvements

Admin & Inbox Support

I handle the background tasks that take up time and mental space, so you can focus on the bigger picture. My support is detail-oriented, discreet, and flexible to your business.

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Admin process support
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Note collation and follow-up documentation
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Inbox detox and folder setup
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Research tasks (tools, contacts, info gathering)
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Calendar management (Google Calendar, Outlook)
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Task and action item tracking
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General business admin (data entry, formatting, updating)
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Email account setup and integration
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Document filing and organisation (digital decluttering)
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Minute-taking, notes and summarising meetings

Branding & Social Media

I keep your brand consistent by formatting materials, sourcing visuals, and applying your tone and style across platforms.

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Brand asset creation
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Social media templates
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Content scheduling
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Brand consistency checks
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Canva visuals
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Stock photo sourcing
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Digital asset organisation
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Bio formatting
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Caption copyediting
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Platform uploads

Need Help Figuring Out What You Need?

Not sure which tasks to hand over, or even where to begin? You’re not alone. Many business owners are so busy doing everything that it’s hard to step back and see what’s really taking up time or slowing things down.

Here are a few simple tips to help you get started…

Track your time for a week

See where your energy goes, and what drains it.

List everything only you can do

Everything else is a candidate for delegation.

Highlight low-value, high-effort tasks

These are perfect to hand off first.

Start with tasks that repeat

Recurring tasks are easier to delegate and bring quick wins.

Don’t wait until it’s “perfect”

You don’t need a system, just a task and a willingness to share it.

Think in categories

Admin, content, tech, customer care – grouping tasks helps you spot patterns.

Ask: “Would I pay someone my rate to do this?”

If the answer’s no… it’s a sign to let it go.

Not sure where to start?

Find out which tasks are holding you back, and which ones you can hand off. Use this worksheet to start delegating smarter today.

Download My Free Delegation Tips Guide
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